Terms of Service

Terms of Service

Last updated: 6 March 2025

PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THE YOUVOUCH PLATFORM. By accessing or using our website, mobile application, and related services (collectively, the “Service”), you agree to be bound by these Terms and Conditions (“Terms”), including any future modifications. If you do not agree with these Terms, do not use the Service.

1. Definitions

  • "You,” “Your,” or “User”: refers to any individual or entity that uses the Service.
  • "Platform” or “Service”: means YouVouch, including all websites, mobile applications, and other software provided by Grabbid Pte Ltd (“Company”).
  • "Clients,” “Influencers,” and “Merchants”: refer to the different types of users registered on the Service.
  • "Content": includes any data, information, images, videos, or other materials submitted, transmitted, or displayed on the Service.
  • "IP": means Intellectual Property, including copyrights, trademarks, trade secrets, patents, and other proprietary rights.

2. Acceptance of Terms

By using the Service, you agree to these Terms and our Privacy Policy, which forms a legally binding agreement between you and the Company.

3. Changes to the Terms

The Company reserves the right to update, modify, or replace these Terms at any time. Changes will be effective immediately upon posting. Continued use of the Service after changes constitutes acceptance of the new Terms.

4. Eligibility

You represent and warrant that you are at least 18 years of age and have the legal capacity to enter into these Terms. If you represent an organization, you represent that you have the authority to bind that organization to these Terms.

5. User Accounts

  • "Registration:" To access certain features, you may need to register and provide accurate, complete, and current information. You are responsible for maintaining the confidentiality of your account credentials.
  • "Role Assignment:" Depending on the information provided, you may be assigned roles such as Client, Influencer, or Merchant. The Service reserves the right to verify and change role assignments as necessary.
  • "Security:" You agree to notify the Company immediately of any unauthorized use of your account.

6. License and Use of the Service

The Company grants you a limited, non-exclusive, non-transferable, revocable license to use the Service for your personal or business purposes, subject to these Terms. You agree not to use the Service for any unlawful purpose or in any way that could damage, disable, or impair the Service.

7. Intellectual Property

  • "Ownership:" All Content on the Service, including design, text, graphics, logos, and software, is the property of the Company or its licensors and is protected by applicable intellectual property laws.
  • "User-Generated Content:" By submitting Content, you grant the Company a worldwide, royalty-free, irrevocable, non-exclusive license to use, reproduce, modify, adapt, publish, and display such Content in connection with the Service.
  • "Prohibited Use:" You may not copy, modify, distribute, sell, or lease any part of the Service or its Content without the prior written consent of the Company.

8. User Conduct and Obligations

  • "Prohibited Conduct:" You agree not to engage in any activity that interferes with or disrupts the Service, including, without limitation, attempting to access or use the Service through unauthorized means.
  • "Compliance:" You must comply with all applicable laws and regulations, including those relating to data privacy, intellectual property, and consumer protection.

9. Payment, Fees, and Refunds

  • "Payment Obligations:" Any fees charged for the usage of the Service must be paid in full and on time. Failure to remit any applicable fees promptly may result in the suspension or termination of your access to the Service. The Company reserves the right to pursue any outstanding amounts through appropriate legal measures, including recovery actions and collection proceedings.
  • "Commission Payments:" Users (such as merchants) who have agreed to pay commissions to other users (such as influencers) are required to pay all such commissions within 30 days from the date the commission becomes due. Failure to make timely commission payments may result in the immediate suspension or termination of the merchant’s account, at the sole discretion of the Company.
  • "Third-Party Non-Payment Liability:" The Company shall not be held liable for any non-payment or delayed payment of commissions by any third-party, including merchants. While the Company may, at its discretion, send reminders and notifications to parties with outstanding payment obligations, such reminders do not constitute a guarantee or enforcement of payment.
  • "Right to Terminate:" The Company reserves the right to terminate or suspend the accounts and access to the Service of any user who fails to fulfill their payment obligations—including failure to pay fees or commissions—within the prescribed timeframes. Termination of service under these circumstances shall be without liability to the Company, and the user remains responsible for any outstanding debts.

10. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE COMPANY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

11. Limitation of Liability

IN NO EVENT SHALL THE COMPANY BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE, EVEN IF THE COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE COMPANY'S TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT PAID, IF ANY, BY YOU TO THE COMPANY FOR THE SERVICE.

12. Indemnification

You agree to indemnify, defend, and hold harmless the Company and its affiliates, officers, agents, and employees from any claim, demand, loss, or liability arising out of or related to your use of the Service or your breach of these Terms.

13. Termination

The Company reserves the right to suspend or terminate your access to the Service at any time, without notice, for conduct that the Company believes violates these Terms or is harmful to other users or the Company’s business.

14. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of Singapore. Any disputes arising out of or in connection with these Terms shall be resolved exclusively in the courts of Singapore.

15. Miscellaneous

  • "Severability:" If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.
  • "Entire Agreement:" These Terms constitute the entire agreement between you and the Company regarding your use of the Service and supersede all prior agreements.